9 hard skills or competencies (industry competencies) for Plant Operations Manager
Skill definition-Determining and evaluating available production resources to meet demand and remain market competitive with a view toward long-term growth.
Level 1 Behaviors
(General Familiarity)
Explains the importance of capacity planning and management in allocating production resources.
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Level 2 Behaviors
(Light Experience)
Reports manufacturing issues and challenges that impact capacity planning and management.
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Level 3 Behaviors
(Moderate Experience)
Organizes production schedule according to manufacturing resources to meet customer demands.
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Level 4 Behaviors
(Extensive Experience)
Optimizes resource planning and allocations to meet capacity requirements and demands.
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Level 5 Behaviors
(Mastery)
Leads planning strategies to monitor actual market trends and facilitate capacity adjustments accordingly.
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Skill definition-Applying the knowledge of Manufacturing industry's concepts, techniques, regulations and trends to diverse situations.
Level 1 Behaviors
(General Familiarity)
Identifies the limitations and restrictions of manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Supports the execution of manufacturing processes to ensure alignment with industry standards.
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Level 3 Behaviors
(Moderate Experience)
Summarizes manufacturing metrics needed to evaluate and maintain a successful manufacturing line.
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Level 4 Behaviors
(Extensive Experience)
Outlines the importance of equipment, downtime, yield, inventory, and maintenance metrics when designing KPIs.
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Level 5 Behaviors
(Mastery)
Fosters an organization-wide environment that strives for continuous efficiency and manufacturing improvements.
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4 general skills or competencies (Job family competencies) for Plant Operations Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains the operations protocols to be able to contribute to its goals and objectives.
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Level 2 Behaviors
(Light Experience)
Gathers insights to support the continuous improvement of business operations.
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Level 3 Behaviors
(Moderate Experience)
Submits regular operations performance reports to evaluate the production performance.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Establishes strategies to drive effective operations management and improve company profits.
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Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Follows the key principles and techniques in Lean manufacturing.
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Level 2 Behaviors
(Light Experience)
Shows the design of manufacturing processes using Lean concepts to improve material flow and labor utilization.
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Level 3 Behaviors
(Moderate Experience)
Participates in various lean manufacturing activities to meet business needs.
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Level 4 Behaviors
(Extensive Experience)
Oversees all Lean manufacturing activities to ensure on-time delivery and meet customer expectations.
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Level 5 Behaviors
(Mastery)
Promotes and fosters a Lean manufacturing philosophy to drive ongoing process improvement and waste elimination.
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13 soft skills or competencies (core competencies) for Plant Operations Manager
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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Summary of Plant Operations Manager skills and competencies
There are 9 hard skills for Plant Operations Manager, Capacity Planning and Management, Manufacturing Industry, Manufacturing Management, etc.
4 general skills for Plant Operations Manager, Operations Management, Lean Manufacturing, Inventory Management, etc.
13 soft skills for Plant Operations Manager, Key Performance Indicators (KPI), Quality Management, Planning and Organizing, etc.
While the list totals 26 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Plant Operations Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Quality Management, and be skilled in Planning and Organizing.